Safety Experts Podcast

Because safety is more than just a policy, practice, or personal protective equipment, the MEMIC Safety Experts Podcast hosted by Peter Koch will interview industry leaders every two weeks on the trends, tools, and techniques that are tried, tested, or emerging in the world of workplace safety. What you learn could save your life or the life of a friend or coworker, or at least save everyone from a few unnecessary cuts, burns and bruises. Thank you for your joining us in our mission to make work, and the world, a safer place.

Episodes are available right here, on Apple Podcasts, Google PodcastsSpotify, Stitcher and your smart speaker. Have a question, comment or idea for the show? We would love to hear from you, contact us at

Jump to episode:

10. Engaging Safety w/ Lorraine Serva
9. Up your NEAT w/ Allan Brown
8. Slip, Trip and Fall Prevention w/ Maureen Anderson
7. Winter Driving Safety w/ Randy Klatt
6. Holiday Safety Fails and Fixes: Preventing Electrical Fires w/ Hartley Webb
5. Putting People at the Center of Work - Industrial Ergonomics w/ Allan Brown
4. Living with Dementia: A Caregiver’s Guide w/ Dr. Heather McKay
3. Seasonal Workforce Challenges and Solutions w/ Deb Roy
2. Maine Miracle: How MEMIC Changed Workplace Culture w/ Michael Bourque
1. Safety Leadership: Walking the Walk w/ Randy Klatt



Engaging Safety w/ Lorraine Serva

Employee engagement is not happiness or even job satisfaction. It is the emotional commitment an employee has to the organization and its goals. It means they care about the work.  And when someone cares about the work they do and the company they work for, a safety culture can prosper.  For the episode, Engaging Safety, Peter speaks with Lorraine Serva, the leader of the Human Resource Team at Iron Hill Brewery and Restaurants about the different techniques and tools they use to help keep employees engaged in safety across their 16 locations.  They talk mascots, Learning Management Systems, Micro Learning, contests, and committees as they explore how Iron Hill engages employees in safety.  No matter how big or small the company, Lorraine shows us how leveraging branding, technology, data collection, and commitment can help create and sustain a culture of safety.  Want to get engaged?  Check it out at the MEMIC Safety Experts Podcast.




Up Your NEAT w/ Allan Brown

Do you sit all, or most of the day?  Are you more tired, and sore after getting out of your office chair than you are after a workout?  MEMIC’s Director of Ergonomics, Allan Brown, introduces listeners to the concept of how non-exercise activity thermogenesis (NEAT) can increase your overall health and improve safety on the job.  Brown asks, “When you get to that elevator, do you really have to push that button, or can you walk up?”  In this episode, host Pete Koch and Allan Brown explore how basic activities like walking, standing, stretching and even chewing gum can improve workplace ergonomics and employee well-being.




Slip, Trip and Fall Prevention w/ Maureen Anderson

Take your center of mass and put it outside your base of support and what do you get??  Well, you could get better acquainted with the ground at best, and at worst you could have a life altering fall.  Preventing slip and fall events is more than just signage, giving people slip resistant footwear, or mopping up a spill.  There has to be a strategy that deals with all aspects of the slip and fall cause – the surface, the awareness of the worker, their footwear and its compatibility with the surface, and finally the environment the surface and employee are in.  A great solution for one space might be a total failure in another.   On this episode of the MEMIC Safety Experts podcast, Peter talks with Maureen Anderson, Safety Management Consultant with MEMIC about slip and fall prevention.  They exchange personal experiences investigating slip and fall events, discuss the cost of slips and falls, and share different approaches to slip and fall prevention such as SAFE and the hierarchy of controls.  Explore possible solutions to the slip and fall problem.



Winter Driving Safety w/ Randy Klatt

Every time winter comes around, the number of traffic accidents increases. MEMIC Loss Control Director Randy Klatt shares how you can drive to save lives, time and money, despite the conditions around you and the actions of others. Since his experiences in emergency medicine and as an active duty Navy pilot and aircraft crash investigator, Klatt has been on a mission to prevent the tragic consequences of unsafe attitudes and behavior. “As a 20-year-old paramedic responding to calls for help, I quickly realized that human failure is behind the majority of injuries,” says Klatt. “As a safety professional I know there are no accidents, only predictable outcomes. No one wants to be hurt, but many do not understand how preventable injuries really are.


Holiday Safety Fails and Fixes: Preventing Electrical Fires w/ Hartley Webb

Every holiday season, EMS teams respond to hundreds of house fires, electrical burns, falls from height, and decorating or party related problems. Holiday decoration and Christmas tree fires are more damaging than other fires, resulting in twice the injuries and five times the fatalities per fire as the average winter holiday home fire. Follow MEMIC Safety Management Consultant Hartley Webb’s advice on the proper use of electrical cords and appliances so you aren’t putting your friends and family in danger. Plus, listen to the end of the episode for gift ideas to keep your loved ones safe.



Putting People at the Center of Work - Industrial Ergonomics w/ Allan Brown

Does your back hurt? Is work literally a pain in your neck? Find out from MEMIC’s Director of Ergonomics Allan Brown if workplace ergonomics could be the culprit to some of your most common aches and pains. Good ergonomics is fitting the work to the worker, not the other way around. If you sit down at a workstation or desk or sit in a new vehicle and you don’t adjust anything, then you have to adapt yourself to the machine or tool. If you don’t make adjustments, then you may be exposing yourself to unsafe situations and blind spots.



Living with Dementia: A Caregiver’s Guide w/ Dr. Heather McKay

The Alzheimer's Association estimates that 16 million Americans provide unpaid care to people with dementia-related diseases. Special guest Dr. Heather McKay helps us recognize the common symptoms and behaviors that are caused by dementia, understand how the progression of dementia affects the someone's skills and abilities, and learn how to take specific actions to improve safety for both caregivers and those living with dementia. Heather has been named the Alzheimer’s Foundation of America’s “Dementia Care Professional of the Year” and collaborated with the National Association of State Veterans Homes, Armed Forces Veterans’ Homes Foundation, AMVETS Service Foundation the Air Force Sergeants’ Association to produce the award-winning caregiver training video series Dementia Care for America’s Heroes.



Seasonal Workforce Challenges and Solutions w/ Deb Roy

Ever wonder how the best companies gear up for their busy season? Concerned about how to keep your staff safe when production demands rise? Can your hiring practices keep pace with the demand for employees? Deb Roy, President of SafeTech Consultants and recently retired Corporate Director of Health, Safety & Wellness at L.L.Bean, offers solutions to seasonal workforce challenges so the increased demands don’t upset the balance of safety, quality and productivity.



Maine Miracle: How MEMIC Changed Workplace Culture w/ Michael Bourque

You might be thinking about how you can improve the safety culture at your workplace, but from the start MEMIC had to change the workplace culture of an entire state. MEMIC President and CEO Michael Bourque says that MEMIC was born out of crisis. In the late 80s and early 90s Maine had a terrible safety culture and increasing levels of legal conflict making it the most expensive place in the country to do business. The economy suffered and insurance companies were fleeing the state. Finally, workers’ compensation reforms were made in 1992 and Maine Employers Mutual Insurance Company (MEMIC) was created. Now with 8 offices across the Eastern Seaboard, MEMIC shares its workers’ compensation and safety expertise with policyholders across the country. Find out what MEMIC’s experience can teach your organization about safety and initiating a culture change.



Safety Leadership: Walking the Walk w/ Randy Klatt

What does it take to be a leader and motivate a group of people to accomplish a common goal? How do you build credibility and develop trust with your team? Are you able to communicate with humility so it’s not about you but about the overall mission? MEMIC Loss Control Director Randy Klatt shares leadership tips from more than 40 years’ experience working in industries where safety is critical to success—in emergency medicine, as an active duty Navy pilot, a commercial airline pilot and an aviation safety instructor at the university level.




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