for policyholders
Report a workplace injury
When a workplace injury occurs, reporting it promptly helps us begin the claims process and provide support as quickly as possible. Choose the reporting method that works best for you.
for policyholders
Ways to report a workplace injury
Choose the reporting method that works best for you.
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Report online through the First Report of Injury (FROI) Portal
Our secure online portal is the fastest and most convenient way to submit an injury report. New users must create an account before submitting a report. Visit our FROI Portal page for registration instructions, training resources, FAQs, and user guides.
First Report of Injury Portal resources - 2
Email
Complete the appropriate injury report form from your state's workers' compensation agency and send it to [email protected].
Contact our claims team - 3
Fax
Complete the appropriate injury report form from your state's workers' compensation agency and send it to 207-791-3334.
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Call 1-800-636-4292
Available Monday through Friday, 8:00 a.m. to 4:30 p.m. ET.
Call our Injury Report line - 5
Mail
To help avoid delays in processing, complete the appropriate injury report form from your state's workers' compensation agency and mail it within 24 hours to: MEMIC Claim Department: P.O. Box 3606 Portland, ME 04104
Watch the injury reporting overview
Our Injury Reporting basics video walks you through the reporting process so you can confidently report an injury and get the claims process moving.
fast, convenient reporting
Report a workplace injury through the FROI Portal
The First Report of Injury (FROI) Portal is MEMIC's secure online tool for reporting workplace injuries. The portal allows policyholders to submit injury reports electronically, track submissions, and streamline the reporting process. Whether you're a first-time user or need help getting started, visit our FROI Portal resource page for registration instructions, user guides, training materials, and answers to frequently asked questions.
Injury Reporting FAQs
Report a workplace injury as soon as possible after you become aware of it. Prompt reporting helps MEMIC begin the claims process, coordinate appropriate support, and reduce delays for both the employee and employer.
You'll typically need basic information about the injured employee, the date and location of the incident, a description of what happened, and details about any medical treatment received. Having this information ready can help you complete the report more efficiently.
You can report a workplace injury through MEMIC's secure First Report of Injury (FROI) Portal. The portal allows policyholders to submit injury reports electronically and track submissions. New users must create an account before reporting an injury.
The First Report of Injury (FROI) Portal is MEMIC's secure online reporting tool. Policyholders can submit workplace injury reports electronically, track submissions, and access reporting resources through the portal.
Yes. In addition to online reporting, you can report a workplace injury by email, fax, phone, or mail using the appropriate injury report form for your state.
Workers' compensation reporting requirements vary by state. Review your state's reporting requirements and complete any required forms. If you're unsure what is required, contact our claims team for guidance.
Visit our Find a Medical provider resources or contact the claims team for assistance locating appropriate care options and understanding the next steps after an injury is reported.
Yes. The FROI Portal allows policyholders to track their submissions and manage workplace injury reports electronically.
After receiving your report, MEMIC begins the claims process and works with the employer, injured employee, medical providers, and other appropriate parties to support claim handling and recovery.
Workers’ compensation fraud can be committed by employers, employees, lawyers, insurance company personnel, physicians, medical providers, and other stakeholders in the system - workers’ compensation fraud is a serious offense.
Ways to report fraud:
- Call the MEMIC fraud hotline at 1-800-ABUSE WC (228-7392)
- Fill out our online Report Fraud form