The claims process
Getting hurt on the job can be stressful. You may be dealing with pain, questions about medical care, or concerns about missing work. The good news is that you do not have to navigate the workers' compensation process alone. This page explains what to do after a workplace injury, what happens next, and where to find help along the way.
Have you reported your injury to your employer?
If you've been injured at work, your first step is to report the injury to your supervisor or employer as soon as possible. This helps start the workers' compensation process and connect you with the support you may need.
For injured workers
MEMIC is here every step of the way
Depending on your situation, we may:
- Review information about the injury
- Coordinate with your healthcare provider
- Explain available workers' compensation benefits
- Answer questions about the claim process
- Help support a safe return to work when you are medically able
Every claim is different, but our goal is the same: helping you get the care and support you need while keeping you informed along the way.
How the workers’ compensation claims process works
- 1
Your injury is reported
Your employer reports your work-related injury to MEMIC so the claim process can begin.
- 2
A claim specialist reviews the information
A MEMIC claim professional gathers information about the injury, treatment, and circumstances surrounding the claim.
- 3
The claim is evaluated
The review process follows applicable state workers' compensation requirements and timelines.
- 4
You receive updates
Your claim specialist will explain the next steps and answer questions about your claim whenever possible.
- 5
Support continues throughout recovery
Medical treatment, work status updates, and benefit eligibility are reviewed throughout the life of the claim.
Your recovery matters
What happens next?
Recovering from an injury can take time. Staying connected with your healthcare provider and claim team can help prevent delays and ensure everyone understands your treatment plan and any work restrictions.
If your healthcare provider determines you can perform some or all of your job duties, your employer may be able to offer work that fits your medical restrictions. Returning to work safely can be an important part of recovery.
Frequently asked questions
Common questions about the claims process
In many cases, an injured worker hears from a MEMIC claim professional shortly after the injury is reported. Timeframes can vary depending on the circumstances of the claim and applicable state requirements.
Workers' compensation requirements differ by state. Your claim handler can explain your claim status and any decisions affecting your claim.
Your MEMIC claim handler is the best source for questions about your claim, benefits, medical treatment, or claim status. If you're not sure who your claim handler is, use our contact form to ask about your claim and we'll help connect you with the right person.
MEMIC Horizon Scholarship
Helping families affected by workplace injuries
The Harvey Picker Horizon Scholarship provides tuition assistance to eligible children and spouses of injured workers who are pursuing higher education.
- $5,000 per year for awardee
- Up to four years of scholarship support
- One student selected annually