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workers' compensation

Medical and service provider resources

Partners in recovery

Working with MEMIC

Providers play an important role in helping injured workers recover and move forward. Clear communication among the provider, employer and MEMIC helps everyone stay informed about treatment, recovery and work capacity.

Workers’ compensation may not be part of your everyday practice. If you have questions about a claim or workers’ compensation-related requirements, reach out to MEMIC. We’re here to help you navigate the process so you can stay focused on your patient’s care.

What you need know

Your role in the claims process

  1. 1

    Provide care and keep information current

    Provide appropriate medical care and treatment, along with timely, relevant updates on the injured worker’s condition, treatment, and work capacity throughout recovery.

  2. 2

    Stay connected

    Keep the employer and MEMIC informed as treatment progresses, particularly when there are changes that affect the injured worker’s work capacity or recovery.

  3. 3

    Submit medical bills to MEMIC

    Following MEMIC’s billing instructions helps us process your bills efficiently and helps prevent unnecessary payment delays. Most importantly, it helps keep provider bills from becoming one more thing an injured worker has to worry about during recovery.

Provider billing resources

  • Billing and payments

    Submit bills, request reconsideration and find information about payments and EOBs.

    View billing and payments
  • One Inc provider portal

    Access payment information and manage your provider payment preferences. 

    Log in to One Inc
  • One Inc portal user guide

    Get detailed instructions for using the One Inc provider portal.

    Download the portal user guide

Quick reference

Support contacts

Bill inquiries or reconsiderations
Call 1-866-582-9986 or e-mail

Payment support
Including One Inc Express ClaimsCard®: contact One Inc at 877-313-4898 or e-mail

One Inc Registration and provider portal support
Contact One Inc at 877-313-4898 or e-mail.

Explanation of Benefits (EOB) requests for processed payments:
Login to the One Inc Provider Portal or contact One Inc at 877-313-4898 or e-mail

For denied EOBs or those resulting in no payment
Contact MEMIC claim Support at 800-660-1306

Bill submission
All bills for MEMIC should be submitted directly to CorVel via fax, mail, or email. Note: All bills must be accompanied by the related medical notes to be considered.

  • Fax to:
    888-835-1724
  • Mail to:
    C/O MEMIC
    PO Box 6726
    Portland, OR 97228-6726 
  • E-mail