FROI Portal
Online injury reporting
Use MEMIC’s First Report of Injury (FROI) Portal to report an injury, register for access and manage your account.
Supported browsers
For the best experience, use Google Chrome (recommended) or Microsoft Edge when accessing the FROI Portal.
Why use the First Report of Injury (FROI) Portal
The FROI Portal is the fastest and most secure way to report workplace injuries to MEMIC. Whether you need to report a workplace injury online or register for future access, the portal helps ensure complete, accurate information is provided so claims can be assigned and reviewed more efficiently.
Automated claim assignment helps move reports into the claims process more quickly.
Guided injury reporting
Step-by-step forms collect the information needed to begin handling a claim.
Fewer errors and delays
Required fields and built-in validation help improve accuracy before submission.
Immediate claim number assignment
Receive a claim number after successful submission.
Pre-populated policy information
Available company locations and class codes help save time and improve accuracy.
Register now
Be ready before an injury happens
Be ready before an injury happens
You don't need to wait until an injury occurs to register for the FROI Portal. Setting up access in advance helps you report injuries quickly when they happen. Once your policy is validated, the portal displays applicable state reporting requirements and pre-populates available company information to make reporting easier.
Checklist:
- MEMIC workers' compensation policy number
- Policy state
- Class code
- ZIP code
Watch the FROI Portal overview
Learn how to register, access your account, and submit a First Report of Injury through the FROI Portal.
Mimecast encryption
Receive reports and messages securely
If you provide an email address when submitting a report, a copy of the injury report will be delivered through MEMIC's secure email service. If no email address is provided during submission, a copy of the report will be mailed.
To help protect sensitive personal information, MEMIC uses Mimecast email encryption for documents and messages containing personal information. Common reasons you may receive a Mimecast message include:
- Viewing a secure copy of an injury report
- Accessing a portal-related communication
- Receiving encrypted documents from MEMIC
Accessing secure messages requires creating a Mimecast account and password.
If you're having trouble creating a Mimecast account, opening a secure message, or resetting your password, review our Mimecast Setup Guide or contact Customer Service for assistance.
Get help with Mimecast
MEMIC uses Mimecast email encryption to help protect sensitive personal information. You may receive a secure message when:
- Viewing a copy of an injury report
Accessing portal-related communications
Receiving encrypted documents from MEMIC
Accessing secure messages requires a Mimecast account and password.
If you're having trouble creating a Mimecast account, opening a secure message, or resetting your password, review the Mimecast Setup Guide or contact Customer Service for assistance.