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Work at MEMIC

 

Job Openings

Claim Assistant

Location:  
Manchester, NH
 

General Description:
The Claim Assistant is responsible for providing clerical support to the Claim Handlers and Claim Management Team. Ensures that the administrative and clerical functions are completed with accuracy and within a timely manner.  

We are seeking someone with strong customer service experience, a high attention to detail, and both technical and data entry skills. Willing to train the right candidate.



Responsibilities:

  • Set up all new claims and assign claims to appropriate adjuster.
  • Assists with mail, filing, preparing forms, letter generation and general office duties. 
  • Pays bills and ensures that the information is accurate and timely. 
  • Responds to both internal and external customer questions and requests. Tries to resolve routine problems or identifies and transfers customer to the appropriate person.
  • Maintains diary of files and follow-up.
  • Provides information to adjusters and other company personnel as required.

Experience:
  • High school diploma or equivalent and a minimum of 1-2 years of customer service and/or administrative support experience within a fast paced office environment required. College degree is preferred.
  • Prior experience in Workers’ Compensation Claims processing or support is a plus. 
  • Ability to learn multiple computer applications quickly and type with speed and accuracy are critical. 
  • Proficient in MS Office (Excel, Word, PowerPoint, and Access) required.
  • Ability to organize work, manage time and follow through.
  • Demonstrated written and verbal communication skills are essential.
  • Ability to work in a team environment. 

How to Apply: 

  Apply by sending resume to hr@memic.com. You can call us at 1-800-660-1306.